Tresic vs 8x8 · The One-Pager

8x8 will not tell you what their AI costs.

They stopped publishing prices. To get their AI you have to buy their call center product, which starts around $85 a person. And there are fees on the bill that are not in the quote.

8x8 pricing, checked August 2026. 8x8 pricing structure and tiers, 2026 breakdown

Tresic Intelligence Cloud

After Call, First Alert, and Insights Hub, enabled on the seat

/seat wholesale

Buy at wholesale, sell at your price, keep the difference. Every seat in the business. No new phone system.

On every seat

✓A clean summary after every conversation.

✓The to-do list builds itself: real commitments, with the right owner.

✓Critical moments surfaced within minutes of hang-up, with the conversation attached.

✓Search the conversation history and get the answer with the receipt.

✓Trends and spikes across the whole business, with the conversations underneath.

✓Tuned to their industry, white-labeled to yours.

8x8 AI

Published prices, checked August 2026

No price

They do not publish one. You have to ask for a quote.

What 8x8 actually sells

•AI for reading calls, called Conversation IQ. It is not sold as a listed add-on

•A pitch about having phones, call center and messaging in one place

•A smart auto-attendant and a customer assistant, both tied to the call center product

What it really costs, checked August 2026

•Phone service. About $24 per person per month if you pay for a year. Basic plans are around $15.

•Call center product. About $85 per person per month. The top AI version is around $140.

•The AI itself. There is no published price. You have to fill in a form and wait for a quote.

•Fees on top. About $4.49 to $5.48 per person per month in required charges. These are not in the price they quote you.

⚠

You cannot budget for a price you cannot see. There is no number for Conversation IQ anywhere. Every conversation about it starts with a form and a sales call.

⚠

The AI is stuck inside the call center product. To get it you have to buy a call center plan that starts around $85 a person. That is a different product at a different price for someone who just wanted AI on their phones.

⚠

The bill is bigger than the quote. There is about $4.49 to $5.48 per person per month in required charges before any AI is added.

All of this. Every seat in the business, not just the ones with a quota. Every analyzable business conversation, not a sample. On the phones they already run. Wholesale.

What Tresic does that 8x8 can’t.

Same category, opposite intent. Their AI pulls the account toward their platform. This keeps it on yours.

1

Published price, every time. Your wholesale rate is on the page and your retail is yours to set. No form, no quote cycle, no waiting.

2

No contact center required. Most of your base is running a phone system, not a contact center. This is priced and built for that.

3

Nothing changes on their end. It runs on the phones they already have, so there is no migration to survive and no reason to shop.

4

Every seat, not the queue. Reception, back office, field crews, the owner, all on the same wholesale rate.

5

White-label and wholesale. Your brand on the product and your markup on the invoice, on the base you already own.

8x8 pricing and features from published rates and independent pricing reviews, checked August 2026: 8x8 pricing structure and tiers, 2026 breakdown; 8x8 quote-based pricing and total cost analysis. Competitor prices can change at any time. Tresic features reflect the enabled seat: After Call, First Alert, and Insights Hub, with 300 minutes of processing per seat. Partners set their own retail.

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