A free month for your own team
Turn it on for your support, billing and account teams first, with 10,000 minutes for the month. Watch what your own calls hold before you sell it to anyone.
NetSapiens UGM 2026 · Booth 49 · Austin
Rev up your revenue.
You already have the key. We get you off the line. Your branded partner portal, sales playbook and clickable demo are built and waiting. All you need is your NetSapiens API key.
Take it for a test drive.
Two free months, with 10,000 minutes each: one to run it on your own team, and one for your first customer when you launch.
Your first customer, free for a month
When you launch as a reseller partner, your first customer's first month is on us, with 10,000 minutes for the month. You set it up, you own the relationship, you bill from month two.
How the trial runs
Turn on as many users as you want. The clock starts the day we enable them together, not the day you sign up.
- Users
- As many as you like
- Minutes
- 10,000 for your team’s month
- Length
- 30 days from the day your users are turned on
- Last day
- November 30, 2026, at the latest
Your car is already in the garage.
We built it in your brand before the show. Nothing to configure before you see it.
Your partner portal
Your logo, your colors, your custom hostname. Your customers see your product, not ours.
Your sales playbook
Who to call, what to say, the stories and numbers that sell it, and the leave-behinds to send after.
Your clickable demo
The whole product, clickable, in your brand. Your reps can run it on a call tomorrow.
Three steps to lights out.
All three can start at the booth.
- 1
Bring your API key
We connect your NetSapiens platform to Intelligence Cloud with your key. At the booth, or on a call after the show.
- 2
Accept the trial terms
A short data agreement for the trial. Two minutes, right here, by whoever approves how your data is shared.
Accept the terms - 3
Book your launch tour
We turn on your users, give you a tour of your admin console and set up your alerts together. Your trial starts that day.
Book the tour
Every seat. All three.
After Call, First Alert and Insights Hub ship in every Intelligence Cloud seat.
After Call
Follow Through You Can See.
Each conversation comes back as a summary, and every commitment becomes a task with an owner and a due date.
First Alert
Seen in minutes. Act in time.
The call that needs someone today reaches the person who owns it within minutes of hang-up, with the evidence attached.
Insights Hub
See what your company is hearing.
What is driving call volume, with the conversations underneath it one click away.
The whole race in two minutes.
What plays at Booth 49: turn it on, what it finds, and what partners are building on it.
Lap 2 · Turn it on
From API key to green light.
Intelligence Cloud is integrated at the NetSapiens level. Your key connects it. Nothing is installed at your customer, and nothing sits in the call path.
How it connects.
The same way every time, on every NetSapiens platform.
- A call ends on your platform.NetSapiens records it, the way it does today.
- Intelligence Cloud picks it up.We subscribe to call events with your API key and retrieve the call record and the recording.
- Each conversation gets analyzed.A summary, the commitments as tasks, the alerts that matter, and the trends.
- Your people get it in your brand.By email, in the portal, or through the API into the tools you already run.
What we need from you.
Bring these to the booth or to your launch tour.
- A NetSapiens API key that can create event subscriptions.
- Your domains, so we pull the right customers and no others.
- IP allow-listing between your platform and ours.
- Recording turned on for the lines you want analyzed. Intelligence Cloud works from your recordings; it does not switch recording on or off.
Your launch and admin console tour.
One meeting. Your trial starts the day we hold it.
- 1
Connect and turn on users
We confirm the connection and turn on the users you choose. As many as you like.
- 2
Set your alerts
Customer Threat and Upset Customer, routed to the managers you name.
- 3
Tour your console
Users, permissions, your brand, your playbook and your demo, so your team can sell it next week.
Lap 3 · Under the hood
Pop the hood on one week of calls.
This is what turned up when two service providers and three dealer groups had their business calls analyzed for a week. Your own desk will look a lot like it.
On your own desk.
Two providers, October 3 to 9, 2026. 4,444 calls, 2,126 with a customer on the line.
65%
of customer calls at two providers ended with someone still owing a follow-up. Promised, not tracked.
14 of 15
accounts that cancelled sounded friendly on every call. Most arrived as a port-out PIN, handled as routine paperwork.
67% vs 19%
Complaints that were turned around had the employee explain why it happened. The ones that weren’t, mostly didn’t.
26 hrs
in one week at one help desk on password resets and lockouts. A self-service project with a number on it.
One Wednesday, 2,607 calls.
A four-store dealer group and a managed IT provider, one ordinary day.
- 2,607calls, each summarized and every promise turned into a task.
- 110moments worth knowing about: complaints, threats, saves and praise.
- 11flagged by the two standard alerts and sent to a manager that day.
On your customers’ phones.
Three vehicle businesses, 18 locations, October 1 to 8, 2026. 19,012 calls.
1 in 4
service complaints was a promised call-back or status update that never came. Not the repair. The phone.
33%
of customer calls were about a vehicle already in service: “Is my car ready?”
68
customers said in one week they were taking their business elsewhere. 60 more asked for a manager.
45
upset customers stayed. The move that kept them most often: owning the issue and committing to a specific call-back.
Figures are what one week showed at the businesses named, not industry averages. Customers are anonymized. Read the dealership report.
Lap 4 · Build with it
Built for you, so you can build an intelligence business.
Intelligence Cloud does the heavy lifting on every conversation. The API in every seat carries that intelligence into the platforms your customers already use, from the softphone on their desk to the AI agent answering their phone.
Who drives what.
Your brand on the car. Our team in the pit lane.
Yours
- Your brand on the login, the emails, the reports and the hostname
- Your customers, your bill and your packaging
- Your choice of verticals and your configuration for each customer
- Anything you build on the API
Ours
- The engine and the definitions behind every alert
- Measurement on real NetSapiens traffic, every release
- The vendor chain, the pipeline and its on-call
- Starter alerts, turn-up playbooks and second-line support
Shared
- Turn-up for each customer. We bring the configuration, you bring the relationship.
APIs that make other platforms smarter.
The API ships in every seat. Here is what it opens up.
Your own experience
Put the summaries, tasks and alerts inside the portal or UC client your customers already use.
Workflows on alerts
Send an alert to a ticket, a pager or a channel the moment it fires, through a webhook.
Your verticals
Dealerships and service providers are tuned on real partner traffic. Bring us the next vertical and we’ll tune it with you.
iotum Communicator
Know the caller before you answer.
The open alert and the last few calls show on the ring screen, so whoever picks up starts where the last conversation ended. Like a CRM that keeps itself updated.
Syndeo AI agents
The front door that already knows who's calling.
One lookup to Intelligence Cloud before the agent says a word. A customer who asked for a manager yesterday goes straight to one, with a note on what the call is about.
Examples of what's possible when platforms available through the Crexendo Marketplace build on Intelligence Cloud.
What we carry, so you can sell.
The engine behind every summary, task and alert is ours to run and improve. Your team spends its time on customers, not on infrastructure.
- Definitions that hold up on real calls. Telecom vocabulary sounds like churn all day. Most “port” and “cancel” calls aren’t.
- The right store and the right employee on every record. Shared main lines and transfers make this harder than it looks.
- Alerts a manager will act on. Too many and they’re ignored by the third customer.
- A new product to secure. Hosting, access logging, retention and every customer security review, for a system that holds the content of every call.
Your brand, your customers, your experience. We keep the engine running.
Lap 5 · Your revenue
The seats are already billing.
Every seat you sell today can carry conversation intelligence. Put in your numbers and see what turning it on is worth.
Your markup is the last question on purpose. You set your customers’ price; we never suggest one.
Your take, per yearwholesale
- Seats turned on
- 0
- Estimated wholesale rate
- wholesale
- Your wholesale cost, monthly
- wholesale
- Your margin, monthly
- wholesale
Directional. Your wholesale rate is set by the monthly commitment on your Order Form, not by seat count. Expanded access (more alerts, location views, weekly reporting) is a second line on the same invoice when your customers ask for it.
P2
Your first customer’s first month is free when you launch, with 10,000 minutes. Their seats start paying you from month two.
Checkered flag · Start your trial
Start your test drive.
Accept the trial terms, then book your launch and admin console tour. Your 30 days start the day we turn on your users together.
- Users
- As many as you like
- Minutes
- 10,000 for your team’s month
- Length
- 30 days from the day your users are turned on
- Last day
- November 30, 2026, at the latest
Temporary Trial Data Processing Terms
Version UGM-2026-TRIAL-v1
These Temporary Trial Data Processing Terms ("Trial Terms") are between Creo Solutions, Inc., a Delaware corporation, d/b/a Tresic ("Tresic"), and the company named in the acceptance form below ("Provider"). They govern how Tresic handles Provider's data during the NetSapiens UGM 2026 Intelligence Cloud trial.
1. The trial. Tresic will provide Provider access to Intelligence Cloud for Provider's own users, at no charge, so Provider can evaluate it on its own business conversations. Provider may enable as many users as it chooses. The trial includes up to 10,000 processed minutes in total.
2. Trial period. The trial begins on the day Provider's users are enabled on Provider's account, which happens during the launch and admin console tour that Provider schedules with Tresic. The trial ends thirty (30) days later, and in any case no later than November 30, 2026, unless the parties sign a Tresic Reseller & White Label Agreement first.
3. What Tresic processes. With Provider's NetSapiens API credentials, Tresic retrieves call records and recordings for the lines Provider has recorded and enabled, and processes them only to provide the trial: summaries, tasks, alerts and views for Provider's own users. Tresic does not sell or share Provider's data, and does not combine it with data from other sources.
4. Protections. During the trial, Tresic handles Provider's personal data under the same protections as Addendum A (Data Processing Addendum) of the Tresic Reseller & White Label Agreement, published at tresic.cloud/reseller-agreement, including processing only on Provider's documented instructions, the sub-processor terms, security measures, incident notification, and cooperation with data subject and regulator requests. Payment card data spoken on a call is redacted.
5. What Provider should not send during the trial. Provider will not enable lines that carry protected health information (PHI) unless the parties have signed a business associate agreement, and will not submit other prohibited data described in the Reseller & White Label Agreement.
6. Recording and consent. Provider is responsible for recording its calls and for any notice or consent its calls require. Tresic processes only calls that Provider's platform has recorded.
7. When the trial ends. If the parties sign the Reseller & White Label Agreement, its Addendum A governs from that date. If they do not, Tresic will stop processing at the end of the trial and delete Provider's trial data within thirty (30) days, except copies Tresic must keep by law or that sit in backups, which Tresic will isolate and protect until they are deleted in the normal course.
8. Authority. The person accepting these Trial Terms confirms that they are authorized to approve how Provider's data is managed and shared, and to accept these Trial Terms on Provider's behalf.
Then book your launch tour.
We turn on your users, give you a tour of your admin console and set up your alerts together. Your trial starts that day and runs 30 days, through November 30, 2026 at the latest.